Social Media Manager

Marketing & Communications

Lagos

We are looking for a social media officer who will be responsible for creating relevant content for social media platforms, and building and promoting brand presence. You must be a self-starter and be comfortable discussing products or services online as well as dealing with inquiries, complaints, and doubts.

• Minimum Qualification: HND
• Experience Level: Entry level
• Experience Length: 1 year

• Increase online presence and engagement.
• Monitor social media platforms for customer inquiries, comments, mentions, and messages, and resolve issues promptly and professionally, providing accurate information and assistance.
• Create relevant content for social media platforms, including but not limited to product promotions, and community highlights.
• Schedule and post content using social media management tools.
• Collaborate with Management to create and implement new ideas and solutions for marketing campaigns and to enhance customer satisfaction.
• Work with the different teams to deeply understand and improve O'Naturals' services &  products.
• Stay on top of industry trends and best practices in social media marketing.
• Participate in self-hosted and external events (offline & online) on behalf of O'Naturals.

• Good knowledge of content creation within the Beauty industry.
• Excellent written and verbal communication skills.
• Knowledge of social media platforms, tools, and trends
• Familiarity with design and video editing tools.
• Ability to work independently.
• Ability to work weekends (Saturdays & Sundays) and holidays. Weekday off (Mondays)

02 May, 2024