Gallery Officer

Customer Service & Support

Nationwide

This individual will be responsible for revenue growth by selling frames, lenses and accessories at the gallery in line with SEC pricing policy; providing product information to customers and assisting customers to make a choice on frames and lenses in line with the Doctor’s prescription.

• Minimum Qualification: Degree
• Experience Level: Entry level
• Experience Length: 1 year

• Sell frames, lenses, and accessories to customers.
• Possess deep product knowledge of frames, lenses, and accessories.
• Assist patients in the selection of eyewear appropriate to their payment ability.
• Discuss customers’ needs, occupations, and hobbies to determine the best frames to suit lifestyles.
• Verify prescription glasses and notify patients when eyewear is ready for pick up.
• Inventory frames and accessories weekly and update bin cards.
• Maintain inventory of eyewear, accessories, and supplies, along with the rationale for the ordering and selling of selected eyewear products
• Enter eyeglasses, lenses, contact lenses, and accessories orders in the sales book.
• Provide information on the choice of frames and accessories selected by the patient to the Cash Department.
• Contact patients regarding their materials (i.e., frames, contact lenses) which are ready for pick-up.
• Work with patients to provide patient education and how to use their new eyewear.
• Provide daily/weekly & monthly reports
• Work with the Optometrists to ensure customer prescriptions are fulfilled in the event that a prescription is not available.
• Maintain a record of debtors and make phone calls to ensure payments.

• This position is open preferably to a female candidate
• Must be a Graduate.
• At least 1 year experience as a Sales Representative or related

19 Apr, 2024