Salesforce Administrator

Sales

Lagos

We are currently seeking a Sales Force Administrator to join our dynamic team in the Information Technology and Services industry. The Sales Force Administrator will play a crucial role in ensuring the efficient operation and optimization of our sales process using the Sales Force platform. The ideal candidate will have a strong understanding of Salesforce administration and configuration, combined with outstanding problem-solving skills and the ability to translate business requirements into effective solutions. If you are a self motivated individual with a passion for streamlining sales processes and improving user adoption, we want to hear from you.

• Minimum Qualification: Degree
• Experience Level: Mid level
• Experience Length: 2 years

• Collaborate with key stakeholders to gather business requirements and translate them into Sales Force capabilities and enhancements.
• Administer and configure the Sales Force platform, including creating and modifying custom objects, fields, and workflows.
• Develop reports and dashboards to provide real-time insights into sales performance and leverage data for informed strategic decision-making.
• Manage user setup, profiles, roles, and permissions to ensure a secure and streamlined access structure.
• Troubleshoot and resolve Sales Force issues reported by users in a timely and efficient manner.
• Conduct regular data audits to maintain data integrity and accuracy.
• Stay up-to-date with new features and functionalities of Salesforce and proactively recommend system improvements and best practices.

• Bachelor’s degree in computer science, Information Systems, or related field.
• Minimum 2 years of experience as a Salesforce Administrator.
• Salesforce Administrator certification is highly preferred.
• Strong knowledge of Salesforce platform functionalities, including sales cloud, service cloud, and marketing cloud.
• Proficiency in Salesforce configuration and customization, including creating custom objects, fields, and workflows.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Detail-oriented and able to manage multiple priorities simultaneously.
• Results-oriented mindset with a strong focus on user adoption and customer satisfaction.
• Experience with data management and data governance best practices.
• Familiarity with Apex, Visualforce, or Lightning development is a plus.
• Knowledge of integration tools like MuleSoft or Informatica is a plus.

18 Apr, 2024