Administrative Officer

Admin & Office

Lagos

Our client, a key player in the Hospitality industry seeks the services of an Operations Officer, This role involves coordinating various aspects to deliver exceptional leisure experiences.

• Minimum Qualification: HND
• Experience Level: Mid level
• Experience Length: 2 years

• Assists upper management in setting goals that promote company growth
• Oversees daily activity of the team
• Prepares budgets, schedules, and other organizational reports as needed
• Manages team workloads to meet goals and deadlines
• Ensures customer requirements are met promptly
• Promotes and enforces safety in the workplace
• Identifies improvement areas and plans and implements systems to boost company effectiveness
• Executes plans designed to meet company goals by changing policies and coaching employees
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Manage procurement processes and coordinate material and resources allocation
• Oversee customer support processes and organize them to enhance customer satisfaction
• Review financial information and adjust operational budgets to promote profitability
• Revise and/or formulate policies and promote their implementation
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance by gathering, analyzing, and interpreting data and metrics
• Ensure that the company runs with legality and conformity with established regulations

• At least 2 years of relevant experience
• HND/Bachelor's degree in Business Administration or a relevant field.
• Proven experience in operations management, preferably in the leisure or hospitality industry.
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities.
• Problem-solving mindset and attention to detail.

08 Apr, 2024