Present the menu and provide detailed information when asked (e.g., about portions, ingredients or potential food allergies)
Inform customers about the day’s specials
Offer menu recommendations upon request
Take accurate food and drinks orders, using a POS ordering software, regular order pad, or by memorization.
Communicate order details to the Kitchen Staff
Serve food and drinks.
Up-sell additional products when appropriate, this may be when they notice the art on the tables or wall and ask about it. Learn from the information slips ahead of time so you can speak knowledgeably and then refer them to the Gallery itself.
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages (when this becomes part of the café’s selections, and you are not sure the person is old enough.)
Meet with the Head Cook to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Follow all relevant health department regulations.
Provide excellent customer service to guests.
Welcomes customers when they arrive at a restaurant, café, or other eating or drinking establishment
Introduces customers to the menu and announces daily or seasonal menu specials
Answers questions about menu items, ingredients, and pricing
Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them
Passes customer orders along to kitchen staff for preparation
Prepares drinks and serves them to customers
Collects food orders from the kitchen, verifies that they are correct, and serves them to customers