Student Advisor Telesales

Customer Service & Support

Lagos

Unicaf, the leading online platform in sub-Saharan Africa offering quality higher education degree programs in collaboration with UK, US, African and European universities, is growing and looking for Telesales staff in Lagos Nigeria

• Minimum Qualification:Degree
• Experience Level:Entry level
• Experience Length:2 years

• Support and provide superior service to customers via phone
• Use questioning and listening skills that support an effective telephone conversation
• Provide customers with product and service information
• Process documents, forms, and applications
• Identify and escalate priority issues.

• Minimum academic qualification of a completed Bachelor's degree - A postgraduate degree is considered an advantage
• Experience length preferably a minimum of 2 years of office work experience
• Excellent verbal and written command of the English language (a must)
• Excellent conversational skills on the phone in English
• Excellent computer skills and people skills
• Attention to detail
• Excellent time management
• Ability to reach assigned targets
• Experience in Sales
• Previous experience in a call centre will be considered an advantage.

09 May, 2023