Agent Collector

Sales

Lagos

SafeBoxx Technologies Ltd is a Fintech that digitiszes the traditional banking model by digitizing the way businesses and individuals make savings. The agent collector will be responsible for customer on-boarding, account creation, account management, account reconciliation and migration.

• Minimum Qualification:OND
• Experience Level:No Experience
• Experience Length:No Experience/Less than 1 year

• On-Boarding: the agent will be responsible for new customers' on-boarding
• Account Creation: The customers' account opening on safeboxx systems will be done by the agent collectors
• Customers Management: The agent collectors will address all customers' complaints and address the appropriately and/or forward them to the right channel for a satisfactory resolution.
• Account reconciliation: The customer transactions shall be conducted transparently in a manner that is satisfactory to the customer.
• Account Migration: The agent collector is responsible for migrating the customers' transactions from traditional to modern models in line with Safeboxx policies.

10 Jan, 2023