Deliver exceptional service that exceeds customers’ expectations
through proactive, innovative, and appropriate business solutions.
Cultivate and manage objective working relationships with a variety
of stakeholders in technology, business, project managers, partners,
and vendors in the process of creating and recommending business
solutions.
Ensure alignment to relevant processes and compliance to legislative and audit requirements.
Assess, analyze, and optimize end-to-end business processes by
documenting business process requirements through research, interviews,
or facilitation sessions.
Strong understanding of business process definition and re-engineering requirements.
Assess current business processes, procedures, and rules in
conjunction with business partners, designing new and mapping existing
business processes.
Compile business requirements documentation together with the
business sponsor and manage the process of compiling business and
functional and non-functional requirements.
Responsible for milestone management and logging of documents and following the appropriate SDLC.
Understand and assist in designing best in class solutions that meet the user requirement.
Oversee the compilation of test scripts that are compiled through testing and audit the test results.
Provide test cases and scenarios for implemented systems, test
projects and system changes in the various environments and assess
current business rules, processes, and procedures.
Ability to speak in front of large audiences and / or lead user training sessions.
Solid experience in data modelling and data warehousing (principles and methodology).
Knowledge of and experience with SQL.
Exposure to ETL.
Experience in Meta data management & Data Governance.
Exposure to SaaS applications environment is highly preferred.
Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
Participate and contribute to a development culture where
information regarding successes, issues, trends, and ideas are actively
shared.
Bachelor’s degree in Information Technology, Computer Science, Engineering or equivalent.
Minimum 3 - 5 years’ relevant experience within an applications and data warehousing environment.
Exceptional analytic and troubleshooting skills for solving complex problems.
Understands how emerging technologies and service providers can be
utilized to improve existing systems and / or increase operational
efficiency.
Intellectually curious and flexible, is comfortable with ambiguity,
receptive to new ideas and open to change, when presented with best
options.
Are results driven and motivated by a sense of performance
excellence and a sense of urgency; possesses a proactive and
‘self-starter’ mentality.
Demonstrates strong negotiation skills in complex environments with an aptitude for diplomacy.
Flexible, adaptable, and able to execute a range of job duties with constantly changing priorities.
Possess excellent communication (written & verbal) and
presentation skills with the ability to articulate information to a
variety of constituents across cultures.
Ability to speak French and / or local language is an asset.
Possess professional maturity, sensitivity with different cultures, and impeccable integrity.
Ability to travel internationally up to 20% of the time in the future.
You have a commitment to Mastercard Foundation’s values and vision.