Participate in the development and customization of innovative
services and/or enhancements to existing Enterprise and VAS services.
Manage the process of installing and configuring value added services that have been developed.
Review software design specifications and ensure that the unified
modelling diagrams are correctly designed according to the requirements
of the service/application that is being developed.
Conduct post implementation check to ascertain the benefit of new products or technology change on the service creation platform
Ensure that all identified bugs are fixed according to the SLA.
Investigate new technologies that could enhance the performance of the VAS Development Middleware Layer.
Liaise with Products and Services , Enterprise solution, VAS Operation and other units where required
Provide critical inputs relating to hardware dimensioning and capacity planning during budget cycles
Increase subscribers satisfaction by improving the overall service development and deployments quality
Conduct effective technical feasibility studies and impact analysis
for new features and services within the VAS Development environment
Support the provisioning of service capacity in the VAS Development environment before introduction of new services
Manage and support the design of service delivery platform as well as service creation middleware strategies
Perform technology investigations into topics related to core service delivery platform design and performance
Support and advise on preparation and deployment of prerequisites for project deliverables
Provide technical planning and optimization support to assist in service and product rollout
Provide end-to-end support in integration and input requirements for the deployment of new applications
Liaise with internal stakeholders to ensure optimization tasks are achieved
Proactively help VAS Development team identify and collect required inputs for service and product development tasks
Participate in the process to establish application and systems
requirements for new projects or enhancements to existing services.
Prepare and/or review functional and technical specifications for products/services
Liaise with 3rd party vendors during project development to review progress
Prepare and deploy prerequisites for project deliverables.
Perform any other duties or responsibilities assigned by Manager, Enterprise Solution Development.