To manage and coordinate IT testing services and provide direction,
advice and guidance for the development and testing of Technology
systems and applications.
To define and monitor the implementation of a quality management
system (QMS) in the Information Technology environment including
Internal Acceptance Testing, System Integration Test (SIT), User
Acceptance Test (UAT), Defect Management, Test Automation, Regression,
Performance Testing, Software Testing methodology, Test Operations and
Governance, Stakeholder Engagement, and drive adherence to overall
quality assurance practices, as well as customer experience of product
testing.
Manage the IT Testing Services.
Managing the mobilization and operation of Testing services to
support continuous delivery Demand Products and Services and Projects
Design, document, implement and continuously improve Testing
services, processes, tools and ways of working to support the Technology
operating model.
Develop / maintain the organization’s ability to deploy standard global processes, tools, metrics, measurement and reporting.
Create awareness and drive adoption and adherence to Testing services, processes and standards.
Manage, govern, and co-ordinate the operational delivery and
service level of agreed Testing services to Technology portfolios,
programmes and projects and development teams.
Implement standard global policies, processes and tools to:
Align to the increasing pipeline of demand for testing.
Advisory and guidance in the chosen delivery methodology; agree the requirements for Testing and the approach to be followed.
Ensure testing resources, tools and environments are in place to deliver.
Optimize use of testing resources across portfolios, programmes and projects.
Ensure automated testing happens as part of the build process.
Monitor and report on Testing activities and facilitate decision making.
Review quality assurance audits identify quality issues and
problems and recommend options or solution to improving quality of IT
products and communicate the action steps to be carried out to those
involved in the business process.
Create innovative ways to continually improve the Quality Management System of Testing Services
Communicating and inspiring confidence at a senior level with technical and non-technical audiences
Provide input to IT Strategic plans
Guide and lead through persuasion to MTN leaders in determining quality and measurement possibilities going forward