Job - Enterprise Support Engineer at Lorache Consulting Limited

Lagos

Provide end-to-end support for Enterprise services in terms of implementation, day-to-day operations and, monitoring and reporting.

Maintain faster Response time to meet SLA.

Responsible for preventive & corrective measures to meet network target KPIs.

Responsible for fault and performance management of network.

Escalate with other network teams to resolve customer related issues within SLA.

Coordinate with different departments to ensure timely support & solution to enterprise customers.

Provides analysis and root cause diagnosis for customer related issue for corrective maintenance

Knowledge & Skills:

Working knowledge on Cisco network switches and routers.
Work experience in ISP / Telecom Domain is an add-on
In depth knowledge of switching & routing protocols, IP sub-netting, VLAN, VPN, VRRP, ISIS, OSPF, MPLS, STP, Q-in-Q.
Working knowledge of Cisco switching and routing equipment, SD-WAN, WTTH, FTTH, Point-to
Point & Point-to-multipoint Radio setup.
Knowledge of Network monitoring tools such as PRTG, OP Manager.

Interested and qualified candidates should send their updated CV to: Lorachevacancy@gmaildotcom using the Job Title as the subject of the email.

30 Jan, 2021

16 Jan, 2021