Understand completely all company policies, procedures, standards,
specifications, guidelines and training programs and administer prompt,
fair and consistent corrective action for any and all violations of
company policies, rules and procedures in line with given guidelines.
Ensure staff compliance with the company policies, standards and procedures.
Ensure that all customers feel welcome and are given responsive, professional and courteous service at all times.
Ensure that the company’s mission and values are understood, embraced and complied with by all staff.
Responsible for the induction, training, development and coaching
of all team members in accordance with the laid down standards and
training schedule
Responsible for overall business performance of the restaurant
through efficient operations, effective cost controls, scheduling
labour, inventory and profit management
Ensures compliance to HACCP standards and Health and safety standards
Controls profit & loss, by following cash handling policy,
internal control procedures, maintaining inventory, managing food and
labour costs, reviewing financial reports and taking appropriate actions
Responsible for ensuring that all equipments, appliances and
fittings are kept clean and in excellent working condition through
regular personal inspection.
Responsible for the maintenance of equipment, fitting and
facilities and ensures prompt repair in the event of any fault or
breakdown.
Responsible for planning and organising local store marketing activities.
Managing and monitoring the restaurant budget to ensure that set targets are met.
Achieve company objectives in sales targets, food costs, service,
quality, appearance of restaurant and sanitation and cleanliness through
continuous training of employees and creating a positive, productive
working environment.
Arranging and organizing the rota, responsibilities for all staff
by anticipated business activity and planning adequate cover for absence
to ensure the smooth running of business operations.
Adequate planning and co-ordination of team members to ensure and
that all orders are completed in a timely manner to meet our “customer
waiting time standards”.
Ensure that ALL inventory received and final product meet the required QUALITY standards.
Ensure that all food and products are consistently served according to the restaurant’s portioning and serving standards.
Responsible for minimizing wastage by ensuring the efficient use of resources (e.g. packaging, stationery, disposables, etc).
Responsible for ensuring that all required records (sales,
inventory, food cost, stock, wastage etc) are properly updated on a
daily basis or as and when required.
Providing daily and weekly sales, profit and other management reports to Management.
Responsible for handling and resolving customer complaints.
Interested and qualified candidates should forward their Application Letter, CV to: hr@pinnahfoodsdotcom using the "Job Title" as subject of the email.
Note: Only shortlisted candidates will be contacted.