Student Adviser (Telesales)

Education

Lagos

Unicaf, the leading online platform in sub-Saharan Africa offering quality higher education degree programmes in collaboration with UK, US, African and European universities, is growing and looking for Telesales staff in Lagos, Nigeria.

• Minimum Qualification: Degree
• Experience Level: Mid level
• Experience Length: 2 years

• Support and provide superior service to customers via phone
• Use questioning and listing skills that support an effective telephone conversation
• Provide customers with product and service information
• Process documents, forms, and applications
• Identify and escalate priority issues

• Excellent verbal and written command of the English language (a must)
• Excellent conversational skills through the phone in English
• Excellent computer skills
• Attention to detail
• Excellent time management
• Ability to reach assigned targets
• Experience in Sales
• Previous experience in a call centre will be considered an advantage

04 Apr, 2022