Customer Service / Front Desk / Receptionist at Macfex Solutions

Customer Service




Macfex Solutions is an entrepreneural firm with team of professionals which specialize in Business Consulting, Human Resource and Outsourcing, ICT Solutions.

We are recruiting to fill the position below:

Job Title: Customer Service / Front Desk / Receptionist

Location: Ikeja / Ogba, Lagos
Employment Type: Full-time


  • Manage large amounts of incoming calls
  • Generate sales leads
  • Communicate, Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Answer all the customers' questions and address their complaints
  • Keep front desk clean, tidy and supplied with all the necessary supplies
  • Answer all incoming calls, redirect them when needed
  • Provide accurate, valid and complete information by using the right methods/tools


  • Interested candidates should posses a Bachelor’s Degree / HND / OND qualification.
  • 2 years of work experience
  • Formal qualification in Customer support experience , receptionist, administrative work, or related training.
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Excellent written and communication skills
  • Hands on experience with office machines (for example fax, printer etc.)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Good time-management/ exceptional interpersonal skill.

N45,000 - N65,000 / month.

Method of Application

Interested and qualified candidates should send their CV to: info@macfexsolutionsdotcomdotng using the Job Title as the subject of the mail.


26 Sep, 2021

Date Posted

27 Aug, 2021

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