Macfex Solutions is an entrepreneural firm with team of professionals which specialize in Business Consulting, Human Resource and Outsourcing, ICT Solutions.

We are recruiting to fill the position below:

Job Title: Customer Service / Front Desk / Receptionist

Location: Ikeja / Ogba, Lagos
Employment Type: Full-time

Responsibilities

• Manage large amounts of incoming calls
• Generate sales leads
• Communicate, Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Answer all the customers' questions and address their complaints
• Keep front desk clean, tidy and supplied with all the necessary supplies
• Answer all incoming calls, redirect them when needed
• Provide accurate, valid and complete information by using the right methods/tools

• Interested candidates should posses a Bachelor’s Degree / HND / OND qualification.
• 2 years of work experience
• Formal qualification in Customer support experience , receptionist, administrative work, or related training.
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Excellent written and communication skills
• Hands on experience with office machines (for example fax, printer etc.)
• Excellent knowledge of MS Office (especially Excel and Word)
• Good time-management/ exceptional interpersonal skill.

Salary
N45,000 - N65,000 / month.

Interested and qualified candidates should send their CV to: info@macfexsolutionsdotcomdotng using the Job Title as the subject of the mail.