Core Banking Support Officer at Stanbic IBTC Bank

Banking

Lagos

• Providing capacity planning, monitoring, and maintenance of the Bank Application (Finacle & Pricing & Reports etc)
• Ensuring continuity and quality by owning the resolution of issues across platforms. Tracking progress and escalating as appropriate unless resolution reached
• To undertake advanced administration tasks as required e.g. to support problem resolution
• To support the development teams and the 24/7 group in deploying applications and solving problems
• Reviewing and ensuring complete and appropriate handover of documentation prior to operational acceptance of new or changed applications.

• Minimum of first degree in Computer Sciences or IT related courses
• Knowledge of Oracle SQL, Unix Administrator, Javascripts required
• 3-4 years experience in related role.

Technical Competencies:

• Application knowledge for support
• IT applications
• IT support
• Troubleshooting ability
• Debugging
• Data analysis.

21 Mar, 2021

26 Feb, 2021