Telesales Lead (Manager) at Reliance Health
Category

Marketing/Sales

Location

Lagos

Description

  • Contact potential or existing customers to inform them about our products or services using scripts and initiative, as necessary.
  • Create scenarios from frequently occurring issues and create good sales pitches for such scenarios.
  • Manage all leads and design intelligent systems and processes that ensure telesales agents are calling the right lead at the right time.
  • Work with product managers to ensure you have the right technology requirement.
  • Measure and reduce churn risk in the business.
  • Consistently improve customer onboarding to reduce first-month churn.
  • Track and monitor performances of telesales agents
  • Be the number 1 sales closer on your team.

Qualification

  • Minimum HND / B.Sc. degree
  • Proven track record of successfully meeting sales quota preferably over the phone.
  • Excellent cold calling and upselling abilities.
  • Excellent oral communication skill.
  • Creative thinking and problem-solving skills.
  • Ability to self-manage their work and understand what success looks like
  • Ability to implement well thought-out processes with feedback mechanisms that help improve the process.
  • Ability to lead a team and align them on your goals.
  • Must have a growth-mindset.

Job Experience:

  • 3 – 5 years minimum experience as a Telesales Lead or Telesales Officer or experience in sales-heavy roles.
  • Proficiency in Microsoft Office Suites, especially MS Word and MS Excel.
  • Proven track record of successfully meeting sales quota preferably over the phone.
  • Excellent cold calling and upselling abilities.:
  • Excellent oral communication skill.
  • Creative thinking and problem-solving skills.
  • Ability to self-manage their work and understand what success looks like
  • Ability to implement well-thought-out processes with feedback mechanisms that help improve the process.

Company Perks

  • Competitive compensation package
  • Comprehensive family health and dental insurance
  • Work from home/Remote work encouraged.
  • Unlimited leave.

Method of Application
Interested and qualified candidates should Click here to apply online: click here to apply
Deadline

28 Feb, 2021

Date Posted

23 Feb, 2021

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