Job - Head Of Operations

Lagos

Supervise and coordinate branch operations activities on a daily basis
Maintain a highly motivated, skilled and trained workforce with operations
Ensure that all activities and process undertaken by operations unit conform to set standards pertaining to banking policies
Ensure technical, banking and operation policies are efficiently and appropriately achieved
Manage centralized loan processing and account opening functions to ensure efficiency, quality and control over loan creation and completeness of Know Your Customer (KYC) / Anti-Money Laundering (AML) activities
Vault balancing
Central Operations - Account Services, Clearings, Payments, Cash Management and Reconciliation
Card Operations - Account Services, Reconciliation of the Bank’s debit card activities
Safeguard customer data and protect against fraud through management of authorization levels and access rights
Treasury Operations - FI Transaction activity and 3rd Party Funds / Investment processing

Customer Service:

To establish and maintain appropriate management of treasury liquidity position of the company at every point in time
To ensure that loan account debit position is reduced to the barest minimal for reduced loan interest at the end of the month
To coordinate instant transfers to various company bank account to meet disbursement needs

Leadership:

Develop and manage a team of well-trained, focused and motivated Banking Services staff
To demonstrate and /or develop a proactive “change the Bank mindset”
To ensure deliverables of team assigned
To perform any other duty assigned by management from time to time.