Ensure that assigned locations operate efficiently.
Responsible for monitoring location appearance; ensuring consistency with the brand identity.
Ensure sales are successfully negotiated within Target Price
Escalate/ ensure timely response to customer complaints within expected timeline.
Drive agreed turn-around time for walk-in customer service.
Maintain business standard operating procedure
Educational Requirements
HND / B.Sc. in Mechanical / Automobile Engineering
Demonstrated knowledge of cars
At least 1 year experience in Automobile after Sales.
Technical Requirements:
Vehicle Inspection System/ process sales
Car Maintenance and Vehicle parts repair
Use of CRM tools
Microsoft tool - Intermediate level
Knowledge & Skills Required:
Customer / Service Excellence
Persuasion and Negotiation Skill
Tech savvy
Entrepreneurial and commercial thinking
Task/ result oriented
Attention to details
Sales.
You will learn to move fast, take calculated risks and learn from failures
You will develop core management strategies as well as learn the importance of deep dives to resolve problems across geographies
Your people management skill will be tested and improved as you
engage and interact with colleagues to deliver quantifiable goals that
give real business value
You will learn to measure and track output and results and how to automate everything that you do.